Effective Date: 11 April 2026
At digitalproducts.queci.in, we respect your privacy and are committed to protecting your personal information. This website is operated by QUECI and provides digital products, free resources, and related services for electrical professionals, consultants, engineers, inspectors, and learners.
Information We Collect
We may collect the following information when you use our website, place an order, download a product, submit a contact form, or communicate with us:
- Name
- Email address
- Phone number
- Billing details
- Company name, if provided
- Order and transaction details
- Website usage data such as IP address, browser type, device type, pages visited, and cookies
How We Use Your Information
We use your information to:
- Deliver free and paid digital products
- Process orders and send transactional emails
- Respond to enquiries and support requests
- Improve our website, products, and user experience
- Send important updates related to your purchases or downloads
- Comply with legal and accounting obligations
Payments
Payments on this website may be processed through third-party payment service providers such as Razorpay or other approved payment gateways. We do not store your full card or banking details on our website. Payment information is handled securely by the payment service provider according to their own privacy and security policies.
Email Communications
We may send transactional emails related to your orders, downloads, account activity, or support requests. We may also send useful updates or product information if you have voluntarily subscribed or engaged with our services. You may unsubscribe from non-essential emails at any time.
Cookies and Analytics
We may use cookies and basic analytics tools to understand website traffic, improve performance, and enhance user experience. You can control or disable cookies through your browser settings, although some website functions may not work properly if cookies are disabled.
Sharing of Information
We do not sell your personal information. We may share limited information only with trusted service providers who help us operate the website and deliver services, such as:
- Website hosting providers
- Payment gateways
- Email delivery providers
- Analytics and security tools
These providers may process data only as needed to perform their services.
Data Security
We take reasonable administrative and technical steps to protect your information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Digital Product Access
When you download free or paid digital products from this website, your order details and download records may be stored for customer service, licensing, security, and record-keeping purposes.
Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites.
Your Rights
You may contact us to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of data where legally permissible
- Ask questions about how your data is used
Contact
If you have any questions about this Privacy Policy, please contact:
QUECI
Pune, Maharashtra, India
Email: rajendra.shrivastava@queci.in
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.